This CIS-ITSM exam certifies that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow ITSM applications. Target Audience The Certified Implementation Specialist – IT Service Management exam is available to ServiceNow customers, partners, employees, and others interested in becoming a ServiceNow ITSM Certified Implementation Specialist. Prerequisites ServiceNow requires the completion of the following prerequisite training course(s) in preparation for the Certified Implementation Specialist – IT Service Management exam.
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